Order & Shipment
All orders placed with Sidra House will be shipped on the same day if they are confirmed until 1pm local time on a Business Day. Except due to unforeseen circumstances. All other orders will be shipped in the next Business Day.
If there is any issue with your order (e.g: delivery adress, payment etc) our support team will contact the customer to solve the problem. We’ll wait for a solution for 5 Business Days in order to ship the order. If there is no answer after that time the order will be cancelled and issued a full refund.
Packaging
Aiming to transport and protect each of our items, we’ve selected a distinct range of packaging like pressed wood composite package, pressed carton package, cardboard boxes etc for our products
Delivery Methods and Costs
We will ship your orders with one of three renowned Express Couriers: DHL, UPS e-FedEx. Due to the fact that we will have worldwide shipping, it might be needed to use other companies to ship to certain countries.
Delivery Costs vary according to the country of destination and the Delivery Method of choice. All of this will be known during the confirmation of the order.